ISPS or International Shipping Security Convention is a worldwide system of rules that govern the movement of persons and their goods through commercial shipping. The convention is also known as the ISPS Charter Agreement. The International Ship and Port Authority Security Code are a revision of the standard Safety of Life at Sea Convention on maritime security, which includes minimum standard security arrangements for all ships, harbours and other government organizations. The revised ISPS agreement includes new requirements for governments and international shipping operators to ensure the protection and safety of people and their belongings while travelling or at sea. The most important feature of the ISPS charter agreement is the provision for emergency services.

An important component of the emergency services provided by a reliable Havenbeveiliging provider is the emergency teleconference service. This service helps the concerned authority in coordinating the emergency situation and in providing timely and effective assistance to the passengers and crew of the commercial vessel. The teleconference is conducted within minutes of the occurrence of the incident and may involve international flights and land-based emergencies as well. There are various ISPS providers who offer emergency teleconferencing services with dedicated channel which may be used by commercial shipping companies, shipping authorities, public and private bodies and any other organizations which require such channel for crisis management. Teleconference is a feature of most security plans but it is also a feature of various other security plans like mobi service, CCTV and digital key access control.

The emergency channel is a secured channel, which is only available to authorized personnel and must be kept secret and only accessible to those who have an appropriate level of clearance from security professionals. It is possible for a business or a person to request emergency services at any time during the course of the voyage. The channel is opened daily and during such instances the emergency phone number is normally displayed on the channel. Such channels are also opened for passengers to call the authorities during an emergency if they need urgent help.

Teleconferencing is a great feature and makes possible remote monitoring of the situation, which is essential in emergency services. This is achieved by three-way voice connection using PABX machine. It is not possible for a passenger to monitor the situation at all times and must refer back to a centralized office which is located at the different seaports. Teleconferencing allows a passenger to contact the designated authority for advice and assistance and the same is distributed to the rest of the crew and they can provide the necessary assistance at the right time. Remote monitoring is one of the benefits of ISPS ports and is available at all seaports.

The security system is a highly secure system that is used worldwide and has been for long. Most of the ports in the world use this ISPS security method for managing the traffic between the commercial shipping companies and the marine crews working on the ports. With the help of this security method the port authorities can easily monitor the activities taking place at the ports. This security method is used to monitor the movement of the people who are in charge of managing the maritime operations.